The HOAMCO Team takes pride in the quality of service we deliver to the many communities we partner with and continually strives to be the “best” in community management. We introduce initiatives promoting enhanced service that caters to the needs of communities. We would like to take a moment to share with you the “behind the scenes” activity that contributes to the smooth operation of your community.

Community Manager: The manager is the hub of your experience. The manager handles owner requests, conveys concerns to the board, creates agendas, oversees vendors, facilitates RFP processes, attends board meetings,prepares membership mailings,and much more. The manager is your direct HOAMCO support person and ally.

Accounting: HOAMCO’s dedicated accounting department conducts a variety of accounting functions necessary for the seamless movement of your community’s funds. All tasks are performed by individuals who are dedicated to his or her function, beginning with account managers who prepare monthly financial statements. Other team members handle accounts receivable, accounts payable, resale transactions, lien filings, collection agency coordination,and new owner communication. The organization of these functions is designed to ensure that appropriate checks and balances are in place. All functions are integrated into one data and financial management package, TOPS, which is designed specifically for HOA management.

Administration: Communities require a tremendous amount of administrative support. Not only do our service-oriented receptionists answer homeowner calls with care, they administer additional duties, such as gate administration, updating of owner contact information, and researching returned mail. They make sure our board meeting conference rooms are organized and inviting. HOAMCO’s distribution staff prepare hundreds of outgoing mailings, using special mailing and folding machines to promote efficiency. Proper retention of files is critical to your community,
and HOAMCO has dedicated resources and file management staff to allow for electronic filing of all documents through a state-of-the-art system, iSynergy. Indexing is a breeze and file access is easy and convenient. All information is securedand backed-up via a two-level security procedure.

Compliance: HOAMCO dedicates compliance staff to conduct inspections per the requirements of the communities. We provide our staff with the tools necessary to effectively support this function. We have implemented a system where by pictures of compliance violations are included in compliance letters and by July will have all communities on board. This new initiative has been offered to our communities at no additional cost.

IT Support. Dedicated, internal IT support staff assist not only our internal staff, but take the time to install, train and trouble-shoot at various on-site locations. We make sure our staff is working with the latest software and has the capability to access information at any time, day or night.
 
Training and Development. HOAMCO designs a training calendar that heightens board and staff knowledge in the areas of risk management, leadership,customer service,and much more. The schedule focuses on topics pertinent to the industry at any given time to make all of us—boards, managers, administrative staff, and so forth—the best at what we do.

Senior Staff. A layer of senior staff at HOAMCO are charged with supporting the HOAMCO Team, board members, community members, and vendors. They stand ready to attend meetings or review policies. You can count on them to help at anylevel.

There are many moving parts to managing your community and it takes a Team to make it all come together. As always, we value our partnership
with you and look forward to a year of many accomplishments.

Judy Smeltzer, Chief Operating Officer

HOAMCO’s Sedona branch is moving.  Effective April 2, we will be located at:
 
35 Bell Rock Plaza, Suite A
Sedona, AZ 86351
 
Our new place is less than a mile north of our current suite on the west side of State Route 179.  All phone numbers and e-mail addresses will remain the same.
 
We look forwarding to seeing you at our new offices.

Click on the image to view a more detailed, printable pdf file.

HOAMCO is proud to bring you the following seminars

Coming soon:
April 11-12 Fair Housing with Lynn Krupnik - New Mexico
May - Risk management - Arizona
May - Are you ready for Street Repairs? - New Mexico
June - HOA Law Updates - Arizona
June - HOA Finances - New Mexico
July - HOA Finances - New Mexico
August - Fair House - Lynn Krupnik - Arizona
August - Understanding HOAMCO services to your membership

HOAMCO Flagstaff staff celebrating at Josephine's Bistro

_Our entire HOAMCO team would like to extend a warm welcome to our newest clients listed below and thank them for trusting us with their communities.  Thank you, too, to our current customers who so often serve as references, as there is no bigger compliment received than from  current customers who go out of their way to share their positive experiences with  HOAMCO.  

In New Mexico, associations are making the choice to work with HOAMCO as a company where every aspect of management, from accounting to compliance, is performed in New Mexican cities by New Mexican residents who care about and support the local economy.  Our new clients in New Mexico continue to confirm they want to do business with a homegrown firm that customizes its services to their needs, while providing the personal attention that may not be afforded by other large national management companies whose major functions are conducted miles and miles away.

All of HOAMCO’s clients enjoy the fact that HOAMCO only offers one thing — professional community association management.  While we assist our boards in selecting collection agencies, landscapers, leasing and realtor services, we leave those kinds of tasks to others in order that we may place 100% of our focus on what is in the best interest of each of our client associations.  Board members are pleased to see that HOAMCO’s fees are structured to be as fair to the individual homeowner as they are to the association.  We are a cutting edge company in so many ways, but when it comes to up-front honest fees, we prefer the traditional, straight-forward approach.  

We do one thing and we specialize in it.  We are the expert.  It is our job to go out and get the best price for our clients. 

Thank you for believing in us and thank you to the 136 HOAMCO clients who have now been with our company for over three years.

Homeowners Association Management Company is pleased to announce its transition to HomeWiseDocs.com, the next generation in electronic document and data delivery for community associations. With this new data delivery system, pertinent HOA documents and information required for real estate transactions will be available to order individually or in convenient bundles. All available documents are listed on the homewisedocs.com site. Additionally, if your lenders require specific questionnaire forms be completed, these too are available through homewisedocs.com.